1. INFORMATION WE COLLECT
- Directly Provided Information: Names and email addresses provided when you subscribe to our newsletter or contact us.
- Automatically Collected Information: We may collect device data, IP addresses, and browsing activity through cookies and tracking technologies to improve Site performance.
2. HOW WE USE YOUR INFORMATION
- To provide and maintain our services.
- To send newsletters or promotional materials (only if you have opted in).
- To respond to your inquiries and support requests.
3. EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
NECESSARY COOKIES (ALL SITE VISITORS)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. LEGAL BASIS FOR PROCESSING (GDPR)
- Consent: When you voluntarily provide your email to join our list.
- Legitimate Interests: Such as maintaining the security of our Site.
7. DATA SHARING AND DISCLOSURE
We do not sell your personal information. We may share data with service providers (e.g., Mailchimp) who assist in sending emails. These providers are contractually obligated to protect your data.
8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. YOUR PRIVACY AND DATA RIGHTS
GENERAL RIGHTS
- Right to Access: Request a copy of the data we hold about you.
- Right to Delete: Request that we erase your personal information (“Right to be Forgotten”).
- Right to Correct: Request corrections to inaccurate data.
- Right to Opt-Out: You can unsubscribe from our emails at any time using the link in the footer.
10. DATA RETENTION
We retain your email address only for as long as you remain a subscriber. If you unsubscribe, we will delete your record unless required by law to keep it.
11. SECURITY
We implement encryption and secure protocols to protect your information. However, no electronic transmission over the internet is 100% secure.
12. CHILDREN’S PRIVACY
Our Site is not intended for children under 16. We do not knowingly collect data from anyone under this age.